Efficiency is always a hot topic. We all want to do more in less time. Technology has been a significant influence on our desire to become more efficient. The new iPhone 5 is faster than iPhone 4S, wireless carriers are trying desperately to roll out faster Internet speeds to mobile devices, software can be purchased and installed in minutes and servers can be created in data-centers in just a few clicks. Windows 8 (please don’t buy it yet – see last month’s article/warning) can boot in approximately 10 seconds. That is fast (but still not worth buying)!
At Anchor Point, we also try to be as efficient as possible so that we can help as many people as we can as fast as we can. But the risk to this efficiency is that we rush through the support of our Partners. The focus should always be on the person, not the task. So I wanted to articulate that our goal is to provide outstanding service to our Partners over efficiency in every scenario. Service always wins. When we ask you if there is anything else that we can help with, we mean it. We want to help!
I welcome your feedback on how we are doing in service to your organization. All types of service stories are welcome as they will continue to improve the Anchor Point team and inform how we can better help people.
You can email me at email@example.com or call me directly at 805-679-7580.