CrunchGear is reporting something pretty interesting. Amazon is offering instant streaming of it’s 5000 title video library to it’s PRIME members.

Wait. Isn’t that Prime membership the thing where you pay $80 per year and you get 2 day shipping on all your orders? Yep! What Amazon just did was add a TON more value to that service. That is something we strive to do at Anchor Point for our clients. We are always looking for ways to make our Managed Services offering more feature rich and valuable. Amazon’s move is inspiring.

For those of us that have Netflix memberships, the Amazon Service works out to $6.64 per month. Less than Netflix, yes, but the battle will come down to content. Amazon makes a strong case with that enhanced shipping option, however.

Read the full CrunchGear post here.

As I was updating the Models of Support page on the website, it occurred to me that this might be a good bit of info to post on the blog as well. Here you go…

In the past, we supported our partners via what has become known as a Managed Service Agreement. We didn’t know it had a name. We called it a retainer. It was based on an average number of support hours previously used. We provided a high level of support, but there were overage charges and some of our partners weren’t asking for help when needed. We wanted to give something more.

We have moved to an offering called “FLAT RATE. FULL SUPPORT.” and we’re really excited about it. Our partners pay a flat monthly rate and we provide a growing list of services to keep them up and running. Beside the peace of mind that comes with a predictable IT budget, here’s a partial list of the services we provide our partners for this flat rate:

• Unlimited Help Desk Support
• 24/7 Server Support
• Anti-Virus/Anti-Spyware Software
• Email Spam Filtering
• Website Hosting/Content Updates
• Local and Offsite Backups/Standby Server

To see if Anchor Point might be a good fit for your business, please feel free to connect with, Business Development Manager, Chris Mundell (805-679-7581)